Japheth Kang is an experienced Incident Analyst at Flutter Entertainment Plc since October 2018, where responsibilities include prioritizing incident resolution, delivering incident summaries to stakeholders, and mentoring team members. Prior to this role, Japheth served as a Customer Support Analyst at FlexITy Solutions Inc., providing front-line support and managing over 500 incidents, and held various technical positions at Frontier Networks, focusing on VoIP project initiation, technical support, and training staff. Japheth holds a Bachelor of Commerce in Business Technology Management and a Bachelor of Mathematics in Computer Science from Ryerson University.
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