Joe Murphy

Joe Murphy is an experienced professional with a diverse background in customer complaint management, telesales, and sports journalism. Currently serving as a Complaints Specialist at Flutter Entertainment Plc since August 2021, Joe manages customer complaints across various channels while ensuring compliance with regulatory requirements. At Glanbia, Joe has been active since June 2017 in customer resolution and complaints management, investigating internal issues and collaborating with colleagues and external partners. Joe's experience in sports writing includes roles at The Echo Newspaper and Setanta Sports, where Joe produced content and covered significant sporting events. Joe holds a Higher National Diploma in Journalism from Ballyfermot College of Further Education.