Sminu Surendran has extensive experience in IT support and operations, currently serving as Regional IT Support Manager at Flutter Entertainment Plc since May 2020. Prior roles include Lead Service Operations Centre/NOC at Ivy Comptech and IT Support Analyst at CA Technologies, where responsibilities encompassed providing technical support across multiple regions, managing hardware and software issues, and facilitating process training for new hires. Sminu's career also includes positions at TEKsystems, Mahindra Satyam BPO, Wipro Digital Operations and Platforms, and ACCRETE INFORMATICS PVT LTD. Sminu holds an Advanced Management Programme for IT Professionals from the Indian Institute of Management, Kozhikode, completed in July 2023.
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