Benjamin Ogbolu

Benjamin Ogbolu is a skilled professional currently serving as a KYC Operations and Account Onboarding Associate and CX Sub-Lead at Flutterwave since July 2021. In this role, Benjamin manages a team responsible for addressing external customer queries and complaints, achieving a notable 95% customer satisfaction rate. Benjamin oversees an active customer database of over three million, ensuring timely responses across various communication channels. Prior experience includes roles in customer experience, compliance, and web development, complemented by a Bachelor of Technology in Applied Geology from the Federal University of Technology Akure.