Michael A. A.

Michael A. A. has extensive experience in customer success and account management, currently serving as AVP of Strategic Accounts Management at Flutterwave since October 2021. Prior to this role, Michael held positions at Meridian Credit Union as Senior Manager of Customer Success, where responsibilities included onboarding, retention, and talent support, as well as strategic customer success initiatives. Additional experience includes roles at TD as Customer Success Manager for Consumer Lending and Investments, at RBC in Commercial Cards Accounts, and at Uber where focus was on enhancing client value for UberEats Merchants. Michael's career began at Diamond Bank Plc as an Executive Trainee in E-business. Educational qualifications include a Bachelor's degree in Business Administration and Management from Redeemer's University, a degree in Global Business Management from Centennial College, and ongoing executive education at Wharton.