Michael Onyeforo

Michael Onyeforo is an experienced Manager in Technical Account Management at Flutterwave, where leadership of a team of four Technical Account Managers has led to a 20% increase in operational efficiency through tailored account plans. Previously, Michael managed over 10 enterprise customer accounts, including notable companies like Chipper Cash and Air Peace, achieving a 15% boost in client satisfaction and a 20% revenue increase. Michael's earlier roles include Technical Support Specialist and Customer Support Officer, where technical support and communication quality were paramount. During an internship at Shopp!ng, responsibilities included inventory management and collaboration on application development. Michael holds a Bachelor of Engineering in Electronic and Communications Engineering from the University of Nigeria, Nsukka.