Danielle Gaytan

Customer Success Manager, Americas

Danielle Gaytan, CPPM, currently serves as the Customer Success Manager for the Americas at flydocs, a position held since April 2024. Prior experience includes the role of Client Relationship Manager at JETPUBS Inc., where oversight of the top 100 clients and the development of a client-tier strategy facilitated retention and sales growth. Danielle co-owned and led operations at Decor by Lavender from August 2012 to March 2020, managing event creation and enhancing customer service. A former Specialist in Customer Care at Delta Air Lines, responsibilities included addressing service failures and ensuring compliance through detailed audits. Danielle's career began as Programs and Office Manager at the Hispanic Chamber of Commerce of Minnesota, focusing on outreach and event planning. Academically, Danielle holds degrees in Spanish for the Business Professions and Business Administration from the University of Wisconsin-Eau Claire, further complemented by foundational studies in Business Administration from Saint Mary's University of Minnesota.

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