Pranay Shetty

Pranay Shetty is a Customer Success Manager at flydocs, responsible for managing relationships with over 10 airlines globally, focusing on customer satisfaction and proactive strategy implementation. Prior to this role, Pranay served as the Head of Quality Assurance at AV DEVS Solutions, overseeing a team of 18 IT professionals and managing client interactions. Earlier experience includes the Head of System Support and Technical Records Engineer at flydocs, where responsibilities ranged from providing functional support to auditing major maintenance records. Pranay holds a Master's degree in Business Administration with a focus on Marketing from SVKM's Narsee Monjee Institute of Management Studies and a Bachelor's degree in Airframe Mechanics and Aircraft Maintenance Technology from Singhania University.