Santosh Sharma

Santosh Sharma is an experienced professional currently serving as the Onboarding Project Manager at flydocs since January 2014, focusing on creating positive experiences for new customers by tailoring onboarding plans to their needs. Prior roles at flydocs include Project Manager, where Santosh led various project management initiatives, and Lead Customer Experience Manager, responsible for establishing and expanding the customer experience department. Previous experience at Sutherland Global Services involved ticketing operations for Air India, and an early role as a Technical Apprentice at Air India Limited provided foundational expertise in aircraft maintenance. Santosh is currently pursuing an MBA at SVKM's Narsee Monjee Institute of Management Studies, with prior degrees in Aircraft Maintenance Engineering and Airframe Mechanics.