Muhammad Adam is a seasoned professional in the travel and aviation industry with extensive experience in customer service and sales. Currently serving as a Senior Sales Agent at flydubai since November 2021, Muhammad has a proven track record in managing teams, providing detailed information on flights and travel requirements, and ensuring seamless travel experiences for passengers. Previous roles include a Customer Service Agent at Emirates Group and a long tenure at flydubai in various capacities, including Supervisor and Team Supervisor. Muhammad's early career includes a Senior Ticketing Agent position at SNTTA, an internship at Sharjah International Airport, and experience as a Ticketing Agent. Muhammad holds multiple certifications in GDS systems and aviation from Emirates Aviation University and possesses a background in commerce and accounting from Karachi University, along with a diploma in tourism from Skyline University College.
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