Daniel Taggart is a seasoned ServiceNow Business Analyst currently working at FlyForm since June 2022. Prior to this role, Daniel served as a ServiceNow Senior Business Relationship Manager at HM Revenue & Customs from March 2017 to June 2022, where contributions included the successful delivery of various ServiceNow capabilities and strategic alignment to ServiceNow CSDM. Daniel also has experience as ServiceNow Organisational Change Lead, overseeing the implementation of ITSM, CSM, and service portal capabilities. Earlier career experiences span multiple roles at Hewlett-Packard, including Service Assurance Delivery Lead and Change & Release Manager. Daniel holds a Bachelor of Science degree in Business Information Management and a Foundation degree in Information Technology from Northumbria University.
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