Gino Davoli is an experienced professional in customer satisfaction and technical services, currently serving as the Director of Customer Satisfaction at FLYHT Aerospace Solutions Ltd. since May 2012, where responsibilities include overall account management and communication of deliverable timelines. Previously, Gino held the position of Global Services Manager at INTERALIA INC from March 2002 to August 2011, overseeing Technical Assistance Centers and IT services, and managing a team of seven. Prior roles include Technical Services Manager at INTERALIA INC and Manager of the Technical Assistance Center & Customer Training at WI-LAN INC, where a global tier 2 support center was established. Gino began a career at Nortel Networks, providing tiered technical support and training for communication products. Gino obtained education at the Southern Alberta Institute of Technology and is a member of the Association of Science and Engineering Technology Professionals of Alberta.
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