Govind Kumar

Govind Kumar is an experienced marketing professional with a career spanning over two decades in the telecom and banking sectors. Currently serving as Head of Marketing Services at Flytxt, Govind Kumar leads marketing strategies tailored for Telecom and Banking clients, focusing on customer lifecycle and value maximization. Prior roles at Flytxt include Engagement Director, where strategic direction was provided for CVM and CX strategies utilizing big data analytics. At Idea Cellular Ltd, Govind Kumar held positions from Deputy General Manager to Assistant Manager, overseeing significant initiatives such as the national launch of 4G Services and customer experience transformation through targeted marketing campaigns. Govind Kumar's educational background includes an MBA in Marketing and Operations from Amrita School of Business and a B.Tech in Mechanical Engineering from the University of Kerala.