Laura Luna is a seasoned Salesforce Administrator with extensive experience in various roles focused on business analysis and process improvement. Currently employed at Flywire since April 2022, Laura has previously held similar positions at Amadeus and TravelClick. Laura has also worked as a Business Analyst and Process Improvement Manager, where responsibilities included producing business requirements, improving performance through gap analysis, and enhancing quality management systems. Additionally, Laura gained valuable insights as an Operations Analyst Intern, coordinating with departments to optimize productivity. Prior experience includes serving as a Sales Manager at Eb. Lucas L. SL, where Laura was responsible for achieving sales targets and managing client acquisition. Laura holds a degree in Tourism from Universidad Nacional de Educación a Distancia and has completed coursework in Web Analytics and language studies.
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