Philip L.

Philip L. currently serves as a Service Consultant, Associate at Flywire since April 2023. Previously, Philip worked at Apple from July 2021 to July 2022, first as an Online Sales Specialist, where exceptional customer service was provided through accurate product inquiries and personalized recommendations, and later as a Customer Support Specialist, addressing payment issues and supporting the launch of Apple’s Trade In program in Taiwan. Additionally, Philip held a role as a Client Service Representative at Guangzhou Baiyun Hotel in late 2018 and worked as a Teaching Assistant at Sesame Street English in 2017. Academic qualifications include a Master's degree in Communication and Media Studies from the University of Sydney and a Bachelor of Arts in International Business from Guangzhou University.