Rosa López is a skilled technology professional with extensive experience in project management and vendor technology relationships across multiple companies. Currently serving as a Senior Zendesk & Tools Admin at Flywire since December 2021, Rosa focuses on optimizing support tools and implementing new technologies. Previous roles include Global Operations Technology Manager at Cabify, where project management and vendor negotiations were key, and Global Operations Technology Specialist, where administration of various technology tools was prioritized. Rosa's early career included positions as Zendesk Admin/Business Analyst at Webic and Fraud & Logistics Specialist at Media Markt E-Commerce AG. Education includes certifications in Python programming, data analysis with Excel, and project management methodologies from reputable institutions such as DataCamp, Google Creative Campus, and Zendesk.
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