John B. has a diverse work experience spanning over several years. John began their career in 1990 as an Aircraft Structural Maintenance Specialist in the U.S. Air Force. John then worked at Walt Disney World as a Character Craftsmen from 1994 to 1997. After that, they served in the U.S. Army as a Squad Leader/Fire Team Leader from 1999 to 2006.
John transitioned into the civilian workforce and gained experience as a Machine Operator at Magnetic Seal Corp from 2000 to 2009. John then attended the New Horizons Computer Learning Center of Rhode Island as a student in 2010.
In 2011, John worked as an IT Help Desk Support Technician at CVS Caremark Corporation before moving on to Lockheed Martin as a Computer Tech Support Analyst Associate and subsequently as a Systems Administrator. From 2012 to the present, they have been with FM Global in various roles, including Lead Server Admin/Application Support and Systems Specialist IV.
In 2006, John also founded their own company, JJB Computing Solutions, where they specialized in Office Networking/Server Administration, Security, Website Design, and Tech Support. John also performed custom gaming PC builds and provided system performance monitoring and troubleshooting.
Overall, John B. has acquired extensive experience in IT, server administration, technical support, and customer service.
John B. attended the University of Phoenix from 2007 to 2010, where they studied Information Technology/Networking. In 2010, they obtained a Certificate in Information Technology from the New Horizons Computer Learning Center. In addition to their formal education, John has obtained various certifications in programming, IT security, and Microsoft technologies. These include "Programming Foundations: Fundamentals" from LinkedIn, "ACSP 10.6 Snow Leopard," "CompTIA A+ Essentials," "CompTIA A+ Practical Application," "CompTIA Security+," "MCITP," "MCITP Windows 7 Desktop Administrator," "MCPS: Microsoft Certified Professional," "MCSA Windows 7," "MCSA Windows Server 2012," "MCSA: Windows Server 2012," "MCTS," "Microsoft Certified Professional," and "Network+."
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