First Capital Bank, Malawi is a full-service commercial bank offering financial products and services to the corporate, retail and personal markets.

With its diverse product offering, First Capital Bank caters to the needs of all segments of the Malawi market and has one of the most extensive branch and agency distribution networks in the country.

A BRIEF HISTORY
First Capital Bank opened for business in 1995 with one branch in Blantyre. From its humble beginnings the bank now operates 32 branches and agencies across Malawi employing 850 staff and serving a customer base of 500 000.

OUR SERVICES
We operate in all sectors of the Malawian market servicing the needs of the following market segments:

Retail
Small to medium business
Corporate
Institutional
We offer a comprehensive range of financial products ensuring that our services are always relevant and of value to our diverse market segments.

OUR STRENGTHS
Financial Security
Liquidity Ratios consistently above 50%
Consistent Long Term Credit Rating of A+ and Short Term
Credit Rating of A1 by Global Credit Rating Co., South Africa.

Regional Footprint
With a regional presence in 5 SADC countries First Capital Bank is ideally positioned to facilitate seamless cross border trade and offer customers unique trade finance solutions across the region

Customer Focus
We focus on the needs of our customers ensuring the highest levels of customer service, maintaining strong delivery channels and responding to market demand through product development and innovation.





Banking

First Capital Bank, Malawi

First Capital Bank, Malawi's headquarters in Blantyre, Malawi

Agness Jazza

Tiya Nyirenda

Michael Kadumbo

Nagesh Shrivastava

Twikale Chirwa

Sizabona Makwakwa

The Financial Services team at First Capital Bank, Malawi, is responsible for delivering a comprehensive range of banking products and services tailored to the corporate, retail, and personal markets. Key roles within the team include managing client relationships, originating and approving loans, developing and structuring finance solutions, and ensuring seamless service delivery to meet the diverse financial needs of the bank's extensive customer base. This team plays a critical role in both business development and customer satisfaction, leveraging their expertise to provide financial security and innovative solutions across multiple market segments.

Financial Services

The Information Technology team at First Capital Bank, Malawi, is responsible for maintaining and enhancing the bank's IT infrastructure, ensuring robust cybersecurity measures, managing system risks, and supporting seamless digital banking operations. This team plays a critical role in leveraging technology for improved customer service, efficient transaction processing, and facilitating innovative product developments across retail, small to medium business, corporate, and institutional market segments.

Information Technology

The Data and Risk Management team at First Capital Bank, Malawi, is responsible for identifying, assessing, and mitigating financial risks to ensure the bank’s stability and compliance. This team leverages data analytics to make informed decisions, enhance credit risk management, and support strategic planning. By analyzing market trends and customer data, they aim to optimize the bank's financial performance and maintain high liquidity ratios while ensuring robust risk controls are in place.

First Capital Bank, Malawi

Org chart

Teams

Financial Services

Information Technology

Data and Risk Management

Offices

First Capital Bank, Malawi

Org chart

Teams

Financial Services

Information Technology

Data and Risk Management

Offices

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