Asif Iftikhar is a seasoned professional with extensive experience in customer care and operational efficiency. Currently serving as Assistant Manager for Franchise & Customer Care at FMC Corporation, Iftikhar leads quality and efficiency initiatives in field marketing and demand generation, while also analyzing and enhancing existing models through digital technology integration. Previous roles include Incharge Housekeeping at Punjab Information Technology Board and Forecasting Analyst at Digital Globe Services. Iftikhar dedicated over twelve years at Mobilink GSM in various capacities, including Analyst and Team Lead, focusing on improving customer experience and operational processes in the contact center. A Program Coordinator for M.Phil and Ph.D. programs at the National College of Business Administration & Economics, Iftikhar holds an MBA in Human Resources from the same institution.
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