Rossella Cocozza is a seasoned professional with extensive experience in customer service and order management within the EMEA region. They served as a Customer Support Specialist and Team Leader at IBM from 2012 to 2014, where they managed worldwide customer support and conducted executive presentations. Rossella was also a Business Area Expert in License Management Operations, providing second-level support and assistance to customers. Currently, they are an Order Management Leader EMEA at FMC Corporation and continue their studies at Liceo Classico Cicognini. Rossella holds a Master’s Degree in Pedagogy from Università degli Studi di Firenze.
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