Mr. Wolfer has been with FMS since 1999 and is an industry veteran with over 20 years of experience serving the needs of many of the largest institutions nationwide. Mr. Wolfer has been involved with building out call centers, both technically and operationally, for many years. In those years, he has managed all types of debt as well as 1st party early-out, primary through warehouse 3rd party collections as well as various inbound and outbound customer service projects. Mr. Wolfer’s role is to develop the workflow strategy for our collections and call center projects based on the activity already performed, and to guide his team of agents accordingly.
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