Ken Rieper

Application Support Specialist at FM:Systems

Ken Rieper has a diverse work experience in various technical roles. Most recently, they have been working at FM:Systems as an Application Support Specialist since November 2021. Prior to that, they spent seven years at Brooke Army Medical Center, where they held two roles. As a Systems Administrator from November 2017 to November 2021, they were responsible for managing servers, hardware, and software products critical to patient safety and healthcare delivery. Ken also served as the point person on the low voltage team and project manager for AV and IT infrastructure projects. Before that, from January 2014 to November 2017, Ken worked as an AV/VTC Operations specialist at the same hospital. In this role, they managed customer requests, designed and maintained technology in hospital conference rooms, and facilitated video conferences and telemedicine visits. Prior to their time at Brooke Army Medical Center, Ken worked at Wilford Hall Ambulatory Surgical Center. From November 2010 to January 2014, they were a Video Teleconference Technician, responsible for scheduling conferences, installing and maintaining AV equipment, and delivering high-visibility events. Ken also served as a Help Desk Technician from March 2009 to November 2010, providing support to a large active user base and assisting new technicians.

Ken Rieper has a background in Computer Science from Alamo Community Colleges. Additionally, they have obtained certifications in CompTIA A+ in January 2009 and CompTIA Security+. No specific information is available regarding their time at San Antonio College or the exact years of their education.

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Timeline

  • Application Support Specialist

    November, 2021 - present