Shane Johnson

Jira/jsm/confluence ITSM Implementation Consultant

Shane Johnson is an experienced ITSM Implementation Consultant currently working at FMX Solutions since August 2025. As the Founder of Nerds to the Rescue LLC since January 1999, Shane has undertaken various side projects in areas such as 3D printing, IT consulting, and event management. Previous roles include Solutions Architect and Lead Consultant at Isos Technology, where Shane led Jira and Confluence implementations for Fortune 500 clients, and Senior Infrastructure Engineer at Zennify, focusing on ITSM systems and cloud security. Shane also has extensive project management experience from contracts at Compass Sales Solutions and a background in Salesforce consulting and client success management at Kount, managing significant client accounts and driving operational efficiency through strategic initiatives.

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