James Smith is an experienced professional in pension administration and service delivery management, currently serving as a Senior Service Delivery Manager at FNZ Group since November 2023. Prior to this role, James worked at Hornbuckle from October 2009 to November 2023, holding various positions including Team Manager and Senior Pension Administrator. With a strong background in customer service and complaints management, James possesses excellent communication, analytical, and organizational skills, along with IT proficiency in Microsoft Office. Knowledgeable in the Data Protection Act, anti-money laundering requirements, and FCA regulations, James has a proven track record of delivering high-quality pension administration and building effective relationships within organizations. Educational credentials include A Levels in Business Studies and Geography, along with ten GCSEs.
This person is not in any teams
This person is not in any offices