Kim A. has extensive experience in the financial services industry, currently serving as Head of Capability at FNZ Group since July 2018, following roles as Capability Manager and Team Lead. Prior experience includes positions as a Quality and Coaching Analyst and Team Leader at Commonwealth Superannuation Corporation from April 2016 to July 2018, and various customer service roles at Commonwealth Bank from 2011 to April 2016. Kim's education includes a Master of Business Administration at RMIT University, a Bachelor of Commerce from the University of Canberra, and a Certificate III in Financial Services from Commonwealth Bank of Australia, along with RG146 certification from Kaplan Professional.
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