Chad Jacobs

Chad Jacobs officially turned his vision of building a customer-centric technology agency into a reality in 2007, when Focal Solutions gained status as an independent, private company. That vision, however, had been taking shape since 2002, when Chad joined Pillar Communications, a Phoenix-based VAR. There, he built on his experience of having previously managed accounts at Global Crossing (now Lumen) and MCI (now Verizon) and witnessed the need for businesses to have a trusted, carrier-neutral advocate who would put their best interests at the forefront.