Consumer Services

Focal Systems

Focal Systems' headquarters in Menlo Park, CA, United States

Aaron Dowd

Kori Johnston

Mohamed Adeeb Afsar

Mohamed ali kinani

Shahrukh Khurram

Matt Robertson

Ross Holdsworth

Lindsay Brewer

Jake Kennedy CMgr MCMI

Daniel Alford

Retail Consultant - New York/new Jersey

Retail Consultant - NJ

Harry Fleckney

Tylor Mctaggart

Gaetan SAKINDI

Niaz Ali

Dhruvin Patel

Justin Jacob

Akash Patel

Ashish Nayak

Jamie Costello

This department focuses on providing technical support and maintenance services for equipment in the field.

Field Services

The Customer Success Team at Focal Systems ensures that retail clients successfully integrate and utilize the company's automation solutions. They provide ongoing support, training, and strategic guidance to maximize customer satisfaction and drive successful outcomes, closely collaborating with other departments to ensure seamless service and continuous improvement.

Customer Success Team

The Engineering team at Focal Systems focuses on developing and deploying automated solutions for brick-and-mortar retail. They design and build software, handle infrastructure, and implement AI and deep learning technologies to enhance store operations and customer experience. Team members collaborate on frontend and backend development, mechanical engineering, and AI deployment and support.

Engineering

This department focuses on providing expert advice and support to enhance customer experiences in retail settings.

Retail Services

This department ensures the quality and reliability of products through systematic testing and evaluation processes.

Quality Assurance

This department analyzes business needs and data to support decision-making and improve processes.

Business Analysis

Focal Systems

Org chart

Teams

Field Services

Customer Success Team

Engineering

Retail Services

Quality Assurance

Business Analysis

Offices

Focal Systems

Org chart

Teams

Field Services

Customer Success Team

Engineering

Retail Services

Quality Assurance

Business Analysis

Offices

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