Our vision is to help our customers deliver remarkable experiences.

Business Development

Consulting

Enterprise Software

Information Technology

Professional Services

FocalCXM

FocalCXM's headquarters in Chantilly, VA, United States

Fernando Lecaros

Sreenivasulu A.

Maria Alvarez

The Software Development Team at FocalCXM is dedicated to designing, developing, and maintaining cutting-edge software solutions that enable our customers to deliver remarkable experiences. This team collaborates closely to architect scalable systems, write efficient code, and ensure high-quality product releases, driving innovation and excellence in all our digital offerings.

Software Development Team

The Salesforce Team at FocalCXM designs, develops, and implements tailored Salesforce solutions to enhance customer experiences and streamline business processes. They collaborate to architect scalable systems, integrate Salesforce with other platforms, and deliver innovative applications, ensuring clients achieve their strategic goals efficiently.

Salesforce Team

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

The Quality Assurance Team at FocalCXM ensures that our solutions meet the highest standards of excellence and reliability. This team rigorously tests software to identify and resolve defects, ensuring seamless, remarkable experiences for our customers. They collaborate closely with development and product teams to implement quality initiatives and maintain comprehensive testing protocols.

Quality Assurance Team

The Data Science and Engineering Team at FocalCXM designs and implements data-driven solutions to enhance customer experiences. They analyze complex data sets, develop predictive models, and ensure the seamless integration of insights into products, thereby driving continuous improvement and innovation in customer engagement.

Data Science and Engineering Team

The Project Management Team at FocalCXM oversees the planning, execution, and delivery of projects to ensure they meet customer expectations. Comprising Project Managers, a Product Manager, and a Senior Program Manager, the team coordinates resources, timelines, and stakeholder communication to guarantee timely and successful project outcomes.

FocalCXM

Org chart

Teams

Software Development Team

Salesforce Team

Software Development

Quality Assurance Team

Data Science and Engineering Team

Project Management Team

Offices

FocalCXM

Org chart

Teams

Software Development Team

Salesforce Team

Software Development

Quality Assurance Team

Data Science and Engineering Team

Project Management Team

Offices

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