A Foco do Cliente através da metodologia de Pesquisa do Cliente Oculto avalia os serviços da sua empresa com o objetivo de identificar possíveis pontos de melhorias ou atestar a eficiência já conquistada no processo de atendimento ao Cliente. 

Acreditamos que a filosofia do Foco No Cliente não seja mais suficiente, e sim, o Foco Do Cliente onde todos os ajustes poderão ser realizados para garantir o melhor serviço através do olhar dos próprios clientes.

Foco do Cliente

Camila Nunes Machado

This department focuses on gathering and analyzing customer feedback and insights to enhance service quality.

Customer Insights

This department focuses on conducting and supporting various research projects to gather and analyze data for informed decision-making.

Research Analysis

This department oversees and coordinates various projects to ensure timely and successful completion.

Project Management

This department focuses on conducting analysis and providing insights to support decision-making processes.

Foco do Cliente

Org chart

Teams

Customer Insights

Research Analysis

Project Management

Research Department

Offices