Dylan Gough currently serves as an IT Help Desk Analyst at FOCO since July 2025, specializing in Intune and providing support for both Windows and Mac systems, in addition to onboarding and offboarding employees and utilizing Jira for task management. Previous experience includes a role as a Desktop Support Analyst at Amneal Pharmaceuticals and as a PC Support Technician at Hackensack Meridian Health, where responsibilities encompassed Active Directory administration and troubleshooting hardware/software issues. Prior to these positions, Dylan worked as a Data Entry Specialist at Oticon USA, transcribing data into SQL databases, and held various leadership roles as a Service Manager at Chipotle Mexican Grill, overseeing restaurant operations across multiple locations. Academic qualifications include a Bachelor of Arts in Graphic Design from Arcadia University and a Certificate in Full Stack Development from Rutgers University, along with a study abroad program at Accademia Italiana - Arte Moda & Design.
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