James Baker

James Baker is an experienced technical professional specializing in Mitel systems with a career spanning over a decade. Currently serving as a Technical Mitel Engineer at Focus Group since November 2023, James previously held positions as a 2nd Line Mitel Engineer at Opus Telecoms and Solar Communications, where responsibilities included providing excellent customer service and technical fixes in collaborative environments. James commenced this career as a Mitel Engineer at Eclipse Technical Services, gaining comprehensive experience in fault resolution, installation, and support of Mitel products. Academic background includes education at Erith School and North West Kent College.