Chad B.

Chad B. has a diverse work experience spanning over several years. Chad is currently employed as a Sr. Product Manager at Foley, where they are responsible for overseeing the development of a new client-facing platform. This platform is a replacement for a legacy system and Chad has played a vital role in its product management. Chad has also curated content and published the first external help center at Foley, along with implementing digital adoption tools for in-app communication and user onboarding.

Prior to their current role, Chad worked at Lifion by ADP as a Technical Team Lead. There, they developed an implementation process for ADP's new HCM platform (Lifion) and collaborated with multiple product teams to establish best practices and documentation. In addition, Chad conducted training sessions for around 200 client-facing implementation consultants.

Chad's employment history also includes working at ADP as a Technical Product Manager, where they managed the development of a custom-built migration product and led a project to migrate multiple clients to a new HR and payroll management platform. Chad also worked as a Project Analyst II, focusing on coordinating a large-scale migration project and implementing a social networking tool for improved communication. Prior to that, Chad held the role of Business Systems Analyst/QA, improving user experience, and served as a Centralized Services Representative II, providing support for client-facing technology and writing custom reports.

At the start of their career, Chad was an Implementation Specialist at ADP, responsible for implementing new clients on the ADP TotalSource HCM platform. Chad also worked as a Technology Consultant at Son Safaris, where they created and maintained a database to track donor information and donations, as well as reducing costs through the implementation of electronic receipts.

Chad's earliest work experience was as a Customer Service Representative at Blockbuster, where they gained valuable customer service skills.

Overall, Chad B.'s work experience showcases their expertise in product management, technical leadership, implementation, and client support.

Chad B. completed their education in management and information systems. Chad began their academic journey at the University of Georgia - Terry College of Business, where they pursued a Bachelor's degree in Management Information Systems from 2005 to 2009. Afterward, they furthered their education at the same institution and college, earning a Master's in Business Administration (MBA) with a specialization in Management from 2011 to 2013. Additionally, Chad obtained the "Fundamentals of Payroll" certification from the American Payroll Association in October 2012.