Aurélie U.

Aurélie U. has extensive experience in customer success management, marketing, and communication across various roles. Currently serving as the Customer Success Manager at FOLIATEAM since January 2016, Aurélie U. has established the Customer Success Management service, managed a team of seven, and developed a comprehensive service catalog focused on collaboration and cybersecurity. Prior roles at FOLIATEAM include positions in client satisfaction, operational marketing, and digital marketing, demonstrating a strong ability to lead teams, strategize marketing efforts, and enhance client satisfaction. Previous experience includes a managerial role in marketing and communication at ACROPOLIS, completion of an English training program in Ireland, and a range of positions in communication, event management, and production across multiple companies. Aurélie U. holds a Master’s degree in images and media from EFAP and has certifications in English proficiency and animation specialization.