Troy Smith is a seasoned Customer Success Executive with extensive experience in managing enterprise client relationships. They served as Senior Director of Managed Services & Customer Success at Experian Marketing Suite from 2007 to 2016, and later held the position of General Manager for North America at Selligent Marketing Cloud. They have led teams in achieving customer success across various industries at Cheetah Digital and Iterable, and are currently the Vice President of Customer Success at Folloze. Smith earned a Bachelor's Degree from California State University, Northridge in 1997.
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