Daniel John

Daniel John is a seasoned professional with extensive experience in technical support and project management. Currently serving as a Sr. Technical Escalation Manager at Forcepoint since February 2019, Daniel has also held roles as a Sr. Technical Account Manager and Technical Account Manager at the same company. Prior to Forcepoint, Daniel was the Manager of TAC Support for the Juniper Firewall team at CSS Corp and worked as a Service Delivery Manager at Alphaserve Technologies®. Daniel's earlier experience includes Project Management at Cisco, technical support for Microsoft Premiere customers, team leadership at Microland Limited, and project management for server deployment at CMS Computers Limited. Daniel holds an MBA in Information Technology and multiple Bachelor's degrees in Business Administration from The ICFAI University.