Jiri Vitek is a seasoned engineer with extensive experience in technical support and escalation roles. Currently serving as a Principal Escalation Engineer at Forcepoint since March 2025, Jiri previously held positions at Getvisibility as a Staff Support Engineer and at AT&T Cybersecurity, where responsibilities included independently resolving complex customer issues. An earlier tenure at AlienVault featured roles as an Escalation Engineer and Linux Engineer, focusing on the deployment and operation of USM Products. Jiri's career also includes various leadership and technical roles dating back to 2001, with a strong foundation in Linux systems and custom *NIX solutions, complemented by a background in software engineering and web design. Jiri holds an education from SPSE Brno.
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