Johan Silkenäs has over 23 years of experience in IT Security and Content Management, beginning their career in Europe before spending 12 years in Australasia. They have a strong passion for building and leading customer-focused, skilled teams, having established dedicated tech support teams across various global locations such as London, Sydney, and Bangalore. Currently, they serve as Vice President of Global Tech Support at Forcepoint, following key leadership roles at Mimecast, EMC, and RSA Security, where they specialized in customer success and team development. Johan is dedicated to improving customer satisfaction, hiring talent, and enhancing cross-functional collaboration within organizations.
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