John Carpenter

John Carpenter has over 17 years of experience in technical account management and support, primarily with Forcepoint since October 2006. In current responsibilities as Technical Account Manager III, John manages critical customer accounts to ensure top-tier support and satisfaction. Previous roles at Forcepoint included Sr. Global Escalations Manager and Escalations and Critical Situations Manager. Prior to joining Forcepoint, John served as a System Administrator at NuVasive and Anacomp. John holds a Bachelor of Applied Science in Sociology from the University of California, Riverside, and an Associate of Science in Information Technology from Kaplan College-San Diego.