Lauren Mintz is a results-driven strategic leader with nearly 10 years of experience in designing customer success and relationship management processes. Currently serving as the Director of Customer Success Operations at Forcepoint, Lauren previously held roles such as Sr. Manager of Customer Success Strategy & Operations at Kronos Incorporated and Assistant Vice President of Public Relations at LaSalle Bank. Their expertise encompasses customer success strategy, process optimization, and cross-functional initiatives aimed at enhancing customer experience. Lauren is also a graduate student at Villanova University, pursuing a degree in Communications, Public Relations, and Marketing.
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