Mohammed Shabeeb

Technical Support Engineer Tier Ll

Mohammed Shabeeb is an experienced Technical Support Engineer currently employed at Forcepoint since September 2021, where responsibilities include managing enterprise-level escalation cases for Web Security, Cloud Security, and AMD, as well as setting up customer architecture in an in-house lab for troubleshooting. Previously, at Barracuda from February 2020 to August 2021, Mohammed served as a Technical Solutions Engineer Tier 1C, focusing on diagnosing and resolving client-reported incidents and setting up network devices in the data center. Earlier, from January 2017 to March 2019 at Barracuda, Mohammed worked as a Technical Solution Engineer Tier 1A, with expertise in configuring and troubleshooting various Barracuda products and analyzing complex issues through device logs and packet captures. Mohammed holds a Bachelor's degree in Information Technology from Anna University Chennai, earned between 2009 and 2013.

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