Pooja Tiwari is a Technical Support Engineer III at Forcepoint since October 2023, previously holding positions as a Technical Support Engineer II and Technical Support Engineer I at the same company. Pooja's career includes experience as a Technical Consulting Engineer at Cisco from May 2023 to October 2023 and further experience as a Technical Support Engineer I at Forcepoint earlier in 2020. Pooja possesses a strong foundation in networking fundamentals including OSI models, TCP, UDP, TCP/IP, and TLS/SSL Handshake, as well as expertise in DNS, SPF, DKIM, and DMARC. Pooja completed a Bachelor of Technology in Electronics and Communications Engineering from Shri Ramswaroop Memorial College of Engineering and Management in Lucknow, graduating in 2020.
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