Roger Phillips is a seasoned IT professional with extensive experience in support engineering, currently serving as a Senior Support Engineer at Forcepoint since June 2022. Previously held the position of Master Support Engineer at Trellix from May 2019 to June 2022, where responsibilities included troubleshooting escalation defects and mentoring frontline engineers. Roger's career spans multiple roles at McAfee from July 2002 to May 2019, including Senior Support Engineer and Tier 3 Support Engineer focused on Data Loss Prevention (DLP), where key contributions included hosting technical discussions, writing knowledge base articles, and implementing data security solutions. Roger's educational background includes studies at Washington State University from 1991 to 1993.
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