Sofiane Mamouni is an experienced professional in the technical support field, currently serving as a Principal Support Engineer at Forcepoint since October 2015, after progressing from a Senior Technical Support Specialist. Prior to this, Sofiane held various positions at Websense from November 2009 to October 2015, including Technical Support Specialist, where responsibilities involved backline engineering (3rd line support), as well as roles as a technical support analyst in both 2nd and 1st line support capacities. Sofiane holds a Bachelor's Degree in Electrical, Electronics, and Communications Engineering from USTHB, obtained between 1995 and 2000.
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