Susan Ford

Susan Ford is an experienced technical writer currently employed at Forcepoint since April 2020. Prior to this role, Susan served as a QA Manager at Experticity, where responsibilities included overseeing manual testers, supporting automation strategy, and implementing continuous integration and delivery pipelines. Additional QA management roles at Lanyon and Obeo involved developing test strategies, managing multiple scrum teams, and facilitating transitions between various project management tools. Earlier positions included design engineering at Oakley Networks and QA roles at Contentwatch and Learnframe, where Susan developed QA processes and conducted software testing. Susan's diverse experience encompasses risk analysis, automated testing, and collaboration with cross-functional teams to ensure software quality and timely delivery.