Timothy Riegler has extensive experience in technical support across various roles within the technology and customer service sectors. Currently serving as a Senior Technical Support Engineer at Forcepoint since February 2017, Timothy has advanced through multiple technical support positions while providing support for international data security technology, focusing on Windows and Linux servers. Prior to this, Timothy held the role of Customer Service Manager at Endurance International Group, managing escalated client issues and delegating tasks effectively. Earlier experience includes a Web Advisor position at A Small Orange, where ownership of complex client issues was critical, and technical support roles at Hostgator.com and Travis County. Timothy holds a Marketable Skills Award in Computer Information Technology - Computer Programming from Austin Community College.
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