Jonathan Jacobson

Jonathan Jacobson is a skilled Configuration Engineer at ForeFront, specializing in cloud services and digital transformation since June 2022. Prior experience includes roles as a Media Production Specialist at FTHG - Church Incorporated, where responsibilities encompassed media equipment setup and live broadcast monitoring, and as a Customer Service Representative at Time Warner Cable (Spectrum) and Alpine Access (AT&T), focusing on billing, sales, and customer retention in both call center and home environments. Jonathan also served as a Human Resources Information System Specialist in the Army National Guard, managing personnel information and logistics during Operation Iraqi Freedom. Jonathan holds a Bachelor's degree in Computer Science from The University of Texas Rio Grande Valley and has earned multiple Salesforce superbadges in various specializations, showcasing expertise in service cloud, app customization, and process automation.