Boon Chua is an experienced Customer Success Manager currently with Forescout Technologies Inc., focusing on the security of connected devices in the Asia-Pacific-Japan (APJ) region. Previously, Boon held multiple roles at Citrix, including Lead Customer Success Manager and Senior Customer Success Manager, overseeing customer transitions to SaaS and enhancing customer engagement through strategic planning and integration solutions. Prior experience includes working as a Support Delivery Manager at CA Technologies, Senior Technical Support Manager at Oracle, and a Senior Analyst at the Department of Treasury and Finance, Victoria. Boon holds a Master’s Degree in Computer and Information Technology Administration and Management from RMIT University, a Graduate Diploma from the Japan-Singapore Institute of Software Technology, and an Engineer’s Degree in Civil Engineering from The University of Western Australia.
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