John Behneman is a seasoned technical support professional with extensive experience in customer relations and problem-solving within the technology sector. Currently serving as a Senior Technical Support Engineer at Forescout Technologies Inc. since February 2019, John specializes in addressing complex technical issues with Forescout CounterACT products. Prior experience includes key roles at Microsoft, where John was a Senior IT Service Ops Engineer and Senior Escalation Support Engineer, providing high-level support for private cloud services and addressing intricate software challenges. John's background also features positions at Alcon Laboratories, Compcontech Inc., and Compaq, highlighting strengths in R&D applications, enterprise support, and networking products. John holds an Associate Degree in Electronics from DeVry Institute of Technology.
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