Kércio Monteiro is a seasoned professional in the field of DevOps and technical support, currently serving as a Senior DevOps Engineer at Forescout Technologies Inc. since February 2016. Kércio's experience spans a range of roles, including previous positions as a DevOps Engineer, Senior Technical Support Engineer, and Senior Quality Assurance Engineer. Prior to Forescout, Kércio worked at Imperva as a Product Support Engineer, managing level 2-3 support cases and collaborating with the engineering team to resolve technical product issues. Kércio's career began at McAfee, where significant contributions were made as a Product Specialist/Tier II Engineer and LTAM Technical Support Engineer. Kércio holds a Master’s degree in Cybersecurity and Information Assurance and a Bachelor of Science in IT with a security emphasis, both obtained from WGU Texas.
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