Michael Guidotti is an experienced professional in technical support and account management, currently serving as Senior Manager of Technical Support at ForeScout Technologies Inc. since November 2018, where responsibilities include managing Tier 3 engineers and overseeing global technical escalations and product improvement. Prior roles include Sr. Service Account Manager at Dell EMC, focusing on customer service and satisfaction, and Senior Manager of Product Support at Allergan, where management of product support for the Americas and Asia Pacific regions was a primary duty. Michael also held the position of Technical Support Manager at RSA, ensuring customer experience with Security Analytics solutions, and worked as Regional Technical Manager and Services Account Manager at EMC, managing field specialists and customer service issues.
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